{"id":30502,"date":"2023-03-09T12:11:43","date_gmt":"2023-03-09T12:11:43","guid":{"rendered":"https:\/\/www.franklincovey.de\/?page_id=30502"},"modified":"2023-03-15T10:38:31","modified_gmt":"2023-03-15T10:38:31","slug":"service-excellence","status":"publish","type":"page","link":"https:\/\/www.franklincovey.de\/de\/podcasts\/service-excellence\/","title":{"rendered":"Service Excellence"},"content":{"rendered":"\n<section class=\"block block-cta-hero \">\n\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t<h1>Service Excellence<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image\">\n\t\t\t<img \n\t\t\t\tsrc=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                \t\t\t\twidth=\"430\" height=\"435\"\n\t\t\t\tclass=\"image-main lazy\">\n\t\t<\/div>\n\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-mentor-list\">\n\t\t<div class=\"headings\">\n\t\t\t        <div class=\"intro-text\">\n\t            <p>Carsten K. Rath ist Unternehmer und Keynote-Speaker \u2013 vor allen Dingen aber ist er \u00fcberzeugter Service- und Qualit\u00e4tsenthusiast. Als Grand Hotelier hat er auf fast jedem Kontinent Luxushotels er\u00f6ffnet oder geleitet: vom legend\u00e4ren Grand Roche Hotel in Kapstadt \u00fcber Ritz Carlton Hotels \u2013 wo er auch intensiv in Kontakt mit den \u201e7 Habits of Highly Effective People\u201c kam \u2013 bis hin zum Adlon in Berlin und seinen ehemals eigenen Kameha-Hotels. Im Gespr\u00e4ch berichtet Carsten von seinem Werdegang, was die 7 Habits f\u00fcr ihn bedeuten und warum man sie nicht als Zwang oder Dogma ansehen sollte. Er erkl\u00e4rt, was Service Excellence beinhaltet \u2013 gerade in unserer heutigen digitalen Welt \u2013 und wie Service Excellence mit F\u00fchrung und Change zusammenh\u00e4ngt. Das Gespr\u00e4ch f\u00fchrte FranklinCovey Leadership Experte Gerd Schulze Weischer.<\/p>\n\t        <\/div>\n\t    \t<\/div>\n\t\t<div class=\"uk-grid-medium uk-child-width-1-3@l uk-child-width-1-2@m mentor-list\" data-uk-grid data-uk-height-match=\"target: .master-mentor\">\n        \t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":0,"parent":30412,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"wf_page_folders":[],"class_list":["post-30502","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Excellence - FC DE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.franklincovey.de\/de\/podcasts\/service-excellence\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Excellence - 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