{"id":37146,"date":"2026-10-14T11:01:38","date_gmt":"2026-10-14T11:01:38","guid":{"rendered":"https:\/\/www.franklincovey.de\/?page_id=37146"},"modified":"2026-10-14T11:08:11","modified_gmt":"2026-10-14T11:08:11","slug":"gastgewerbe","status":"publish","type":"page","link":"https:\/\/www.franklincovey.de\/de\/gastgewerbe\/","title":{"rendered":"Gastgewerbe"},"content":{"rendered":"\n<section class=\"block block-hero-banner block-abm-hero block-video-hero\">\n\t\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"linked\">So unterst\u00fctzen wir<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"separator\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.franklincovey.de\/de\/branchen\/\" alt=\"Branchen\">Branchen<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h1>Gastgewerbe &amp; <br \/>Reisebranche<\/h1>\n\t\t\t\t\t\t\t<div class=\"subtitle\">Binde und motiviere Talente, um die Erwartungen der G\u00e4ste in einer sich ver\u00e4ndernden Welt zu \u00fcbertreffen.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image has-video\">\n\t\t\t\t\t        \t<iframe \n\t\t        \t\t\tid=\"video_hero_frame\"\n\t                        title=\"video\"\n\t                        src=\"https:\/\/players.brightcove.net\/1302165881001\/x3P9v0DEc_default\/index.html?videoId=6377052661112\" allowfullscreen=\"\" allow=\"encrypted-media\"><\/iframe>\n\t\t       \t\t\t<\/div>\n\t<\/div>\n\t<div class=\"animated-line\"><\/div>\n<\/section>\n\n<script>\n    jQuery(function() {\n        calculateFrame()\n    });\n    function calculateFrame(){\n    \tvar $frame = jQuery(\"#video_hero_frame\");\n    \tvar parts = $frame.width()\/16;\n    \tvar height = parts * 9;\n    \t$frame.height(height);\n    }\n    jQuery(window).resize(function () {\n    \tcalculateFrame();\n    });\n<\/script>\n\n\n<section class=\"block block-circumstances\">\n        <div class=\"uk-grid-medium uk-child-width-1-3@l uk-child-width-1-2@m circumstance-list\" data-uk-grid data-uk-height-match=\"target: .circumstance\">\n                    <div>\n                <div class=\"circumstance bg-color-black\">\n                    <div class=\"details\">\n                        <div class=\"eyebrow\">Kostenloser Leitfaden<\/div>\n                        <div class=\"title\">Vom Burnout zum <br \/>Durchbruch: <br \/>Inkonsequente <br \/>F\u00fchrung in nachhaltige <br \/>Leistung verwandeln<\/div>\n                    <\/div>\n                    <div class=\"video-preview\">\n                                                    <img decoding=\"async\"\n                                    src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/10\/accountability-785x450-1-4-1.jpg\"\n                                    alt=\"\">\n                                                <div class=\"copy\">\n                            <p><\/p>\n                        <\/div>\n                                                    <div class=\"cta\">\n                                                                <a href=\"https:\/\/pages.franklincovey.de\/GSA-6CP\/vom-burnout-zum-durchbruch.html?_gl=1*hwbfbo*_gcl_au*NDExMzQ1MzIxLjE3OTAyNjExODY.\"\n                                   alt=\"Jetzt herunterladen\"\n                                   class=\"btn btn-primary\"\n                                   target=\"\">Jetzt herunterladen<\/a>\n                                                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <div>\n                <div class=\"circumstance bg-color-black\">\n                    <div class=\"details\">\n                        <div class=\"eyebrow\">Blog<\/div>\n                        <div class=\"title\">Managing Employee <br \/>Turnover: Effective <br \/>Strategies for Retention<\/div>\n                    <\/div>\n                    <div class=\"video-preview\">\n                                                    <img decoding=\"async\"\n                                    src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/10\/apprentice-785x450-1-1.jpg\"\n                                    alt=\"\">\n                                                <div class=\"copy\">\n                            <p><\/p>\n                        <\/div>\n                                                    <div class=\"cta\">\n                                                                <a href=\"https:\/\/resources.franklincovey.com\/c\/employee-turnover?x=5s6u0q&amp;lb-mode=overlay\"\n                                   alt=\"Verringere die Fluktuation\"\n                                   class=\"btn btn-primary\"\n                                   target=\"\">Verringere die Fluktuation<\/a>\n                                                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <div>\n                <div class=\"circumstance bg-color-black\">\n                    <div class=\"details\">\n                        <div class=\"eyebrow\">Live Session<\/div>\n                        <div class=\"title\">Predictable Results in <br \/>Unpredictable Times<br><br><\/div>\n                    <\/div>\n                    <div class=\"video-preview\">\n                                                    <img decoding=\"async\"\n                                    src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/10\/change-785x450-2.jpg\"\n                                    alt=\"\">\n                                                <div class=\"copy\">\n                            <p><\/p>\n                        <\/div>\n                                                    <div class=\"cta\">\n                                                                <a href=\"https:\/\/www.franklincovey.co.uk\/events-series\/predictable-results-in-unpredictable-times\/on-demand-series\/?x=5s6u0q&amp;lb-mode=overlay\"\n                                   alt=\"Jetzt ansehen\"\n                                   class=\"btn btn-primary\"\n                                   target=\"\">Jetzt ansehen<\/a>\n                                                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_3f613b856ca19801dadfbc437a3abf5e\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>F\u00fchrungskr\u00e4fte im Gastgewerbe stehen heute vor der Herausforderung, zahlreiche sich wandelnde \u2013 und teils widerspr\u00fcchliche \u2013 Priorit\u00e4ten gleichzeitig zu balancieren.\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>Steigende Kosten, Arbeitskr\u00e4ftemangel und hohe Fluktuation sind schon f\u00fcr sich genommen schwer zu bew\u00e4ltigen. Kommen digitale Transformation, ver\u00e4nderte Kundenerwartungen und eine unvorhersehbare Wirtschaft hinzu, wird klar: F\u00fchrungskr\u00e4fte im Gastgewerbe brauchen praxisnahe L\u00f6sungen, um Wachstumspotenziale zu nutzen.<\/p>\n<p>Kurzfristige Unsicherheit kann Unternehmen aus der Bahn werfen. Entscheidend ist deshalb, Widerstandsf\u00e4higkeit und Agilit\u00e4t proaktiv aufzubauen, sich auf die wichtigsten Grunds\u00e4tze zu fokussieren und Talente f\u00fcr langfristigen Erfolg zu binden und weiterzuentwickeln.<\/p>\n<p>Ob du KI-Tools nutzt, um Prozesse zu optimieren, in die Entwicklung deiner Mitarbeitenden investierst oder eine gesunde Unternehmenskultur f\u00f6rderst, die Teams verbindet: Diese Verhaltensweisen f\u00fchren deine Belegschaft wirksam durch Ver\u00e4nderungen und helfen, die Erwartungen deiner Kunden zu \u00fcbertreffen und bessere Ergebnisse zu erzielen.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-image-with-text \">\n    <div class=\"uk-flex uk-justify-sb has-background bg-color-gray\">\n                    <div class=\"it-text\">\n                <h2 class=\"heading\">Baue eine starke Vertrauenskultur auf, damit deine <br \/>Mitarbeitenden bleiben<\/h2>                <p>Disruption ist zwar st\u00f6rend, aber erfahrene F\u00fchrungskr\u00e4fte wissen, wie sie Unsicherheit in Chancen f\u00fcr Wachstum verwandeln. Indem sie eine vertrauensstarke Kultur aufbauen, die menschliche Verbindung, gemeinsame Mission und Engagement im Team st\u00e4rkt, k\u00f6nnen F\u00fchrungskr\u00e4fte Talente binden \u2013 selbst in herausfordernden Phasen der Ver\u00e4nderung.<\/p>\n                            <\/div>\n            <div class=\"it-image\">\n                                    <img decoding=\"async\"\n                        src=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                        data-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/10\/productivity-785x450-1-1-1.jpg\"\n                        alt=\"\"\n                        class=\"bw-to-color lazy\">\n                            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-lead-gen format-large\">\n        <div class=\"uk-child-width-1-4@m uk-child-width-1-2@s uk-grid-match\" data-uk-grid data-uk-height-match=\"target : .title\">\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Kostenloser Leitfaden<\/p>\n                        <div class=\"title\">From High <br \/>Turnover to High Agility <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/tlg-high-turnover?x=5s6u0q&amp;lb-mode=overlay\" download class=\"btn btn-white btn-download\"  target=\"_blank\" alt=\"Jetzt herunterladen\">Jetzt herunterladen <span><\/span><\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Blog<\/p>\n                        <div class=\"title\">How to Prevent Employee <br \/>Burnout <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/how-to-prevent-employee-burnout?x=5s6u0q&amp;lb-mode=overlay\" class=\"btn btn-white\" target=\"_blank\" alt=\"Jetzt lesen\">Jetzt lesen<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-black \">\n                                            <p class=\"gen-category\">Kostenloser Leitfaden<\/p>\n                        <div class=\"title\">The Leadership Challenge of <br \/>Flailing <br \/>Performance <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/pages.franklincovey.co.uk\/Misc\/flailing%20performance.html?x=5s6u0q&amp;lb-mode=overlay\" download class=\"btn btn-white btn-download\"  target=\"_blank\" alt=\"Jetzt herunterladen\">Jetzt herunterladen <span><\/span><\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-gray \">\n                                            <p class=\"gen-category\">Live Events<\/p>\n                        <div class=\"title\">Entdecke unsere Pr\u00e4senz- und <br \/>Online-Veranstaltungen <div class=\"carret\"><\/div><\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/www.franklincovey.co.uk\/events-series\/turning-strategy-into-results\/?event=Turning%20Strategy%20into%20Results%20in%20Uncertain%20Times\" class=\"btn btn-white\" target=\"_blank\" alt=\"Jetzt registrieren\">Jetzt registrieren<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_3cd45c83a33343f74112d632b74e2961\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Es ist Zeit, den Dreht\u00fcr\u2011\nEffekt zu beenden.\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p>Mitarbeitende bleiben dort, wo sie sich wertgesch\u00e4tzt f\u00fchlen. Wenn du deine F\u00fchrungskr\u00e4fte mit den F\u00e4higkeiten ausstattest, die sie brauchen, um ihre Teams zu engagieren und um die wichtigsten Priorit\u00e4ten herum auszurichten, kann deine Organisation die Fluktuation senken und das G\u00e4steerlebnis verbessern.<\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n\n<section class=\"block block-customer-stories \">\n    <h2 class=\"title\">Erfolgsgeschichten<\/h2>\n    <div class=\"accordion\" data-uk-height-match=\"target: h2\">\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Marriott<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/09\/case-study-leader-3-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Mit Unsicherheit umgehen<\/h3>\n                                                        <p>Nur wenige Branchen sind in diesen unsicheren Zeiten so stark betroffen wie das Gastgewerbe. Erfahre, wie es Marriott gelingt, seine Mitarbeitenden auf die wichtigsten Kennzahlen zu fokussieren und sie daf\u00fcr zu begeistern \u2013 selbst in einer Zeit, in der sich ihre Welt im Umbruch befindet.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/marriott?x=T3uDUv&amp;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Erfahre mehr\"\n                                    >Erfahre mehr<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Opryland<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/09\/case-study-manufacturing-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Steigerung der G\u00e4stezufriedenheit<\/h3>\n                                                        <p>Das Gaylord Opryland Resort &amp; Convention Center sorgt mit den <em>4 Disziplinen<\/em> f\u00fcr die Zufriedenheit seiner G\u00e4ste.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/resources.franklincovey.com\/c\/opryland?x=T3uDUv&amp;lb-mode=overlay\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Erfahre mehr\"\n                                    >Erfahre mehr<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Panda Restaurant Group<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/09\/case-study-leader-4-300x520-1-5-2.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>F\u00fchrungskr\u00e4fte bef\u00e4higen, ihre Ziele zu erreichen<\/h3>\n                                                        <p>In einer sich schnell ver\u00e4ndernden Gesch\u00e4ftswelt, brauchen Teams klare Kommunikation innerhalb der Organisation, starke F\u00e4higkeiten bei der Zusammenarbeit und empathische F\u00fchrung, um die Grundlage f\u00fcr eine erfolgreiche Kultur zu setzen. Erfahre, wie Panda Restaurant Group die 7 Wege zur Effektivit\u00e4t genutzt hat, individuelle Effektivit\u00e4t zu f\u00f6rdern und eine Kultur aufzubauen, die auf Respekt, Wachstum und gemeinsame Prinzipien basiert, um F\u00fchrungskr\u00e4fte zu bef\u00e4higen und mehr zusammen zu erreichen.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/www.franklincovey.co.uk\/the-7-habits-effect\/panda-restaurant-group\/\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Erfahre mehr\"\n                                    >Erfahre mehr<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"item\">\n                <div class=\"item-header\">\n                    <h2>Enterprise Rent-A-Car<\/h2>\n                    <a href=\"#\" class=\"plus\" title=\"Open Story\"><\/a>\n                <\/div>\n                <div class=\"uk-flex\">\n                    <div>\n                                                <img loading=\"lazy\" decoding=\"async\"\n                            src=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                            data-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2026\/09\/case-study-manufacturing-2-300x520-1-1.jpg\"\n                            alt=\"\"\n                            class=\"main-image lazy\"\n                            width=\"296\"\n                            height=\"513\">\n                                            <\/div>\n                    <div class=\"overlay\">\n                        <div class=\"overlay-inner\">\n                                                            <h3>Kultur durch Vertrauen <br \/>verwandeln<\/h3>\n                                                        <p>Enterprise Rent-A-Car war bestrebt, alle Kunden rundum zufrieden zu stellen, um so Wachstum f\u00fcr das Unternehmen und alle Mitarbeitende zu generieren. Erfahre, wie das Unternehmen den Fokus auf Kundenbindung legte und es in nur wenigen Jahren schaffte, sich vom Schlusslicht der Mietwagenbranche an die Spitze vorzuarbeiten.<\/p>\n                                                            <div class=\"cta-container\">\n                                    <a href=\"https:\/\/www.franklincovey.co.uk\/case-studies\/the-enterprise-rental-car-story\/\"\n                                        tabindex=\"-1\"\n                                        class=\"btn btn-primary optional-cta\"\n                                        target=\"_blank\"\n                                        title=\"Erfahre mehr\"\n                                    >Erfahre mehr<\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-full-width-form \">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"fw-intro\">\n                                        <div class=\"title\">Engagiere deine Teams. \u00dcbertriff die Erwartungen deiner G\u00e4ste.<\/div>\n                                        <p>Erfahre, wie FranklinCovey deine F\u00fchrungskr\u00e4fte weiterentwickeln, deine Teams motivieren und eine Kultur schaffen kann, die sowohl die Mitarbeiter- als auch die G\u00e4stebindung st\u00e4rkt. F\u00fclle das Formular aus, um noch heute Kontakt mit einem Experten aufzunehmen.<\/p>\n                    <\/div>\n        <div class=\"page-form fw-text\">\n                                                            <div data-id=\"b975dd67-e22b-4c15-88ce-d622b3fc5b3b\" class=\"f24-form-wrapper\">\n                        <f24-form class=\"form\" identifier=\"b975dd67-e22b-4c15-88ce-d622b3fc5b3b\" style=\"display: block;\">\n                            <img decoding=\"async\" style=\"width:100px; height:100px;\"\n                                 src=\"https:\/\/static.websites.data-crypt.com\/resources\/images\/website-embedded-form-loading-indicator.gif\"\n                                 alt=\"Loading\"\/>\n                        <\/f24-form>\n                    <\/div>\n                                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":52,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"wf_page_folders":[],"class_list":["post-37146","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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