{"id":32600,"date":"2023-11-28T12:09:14","date_gmt":"2023-11-28T12:09:14","guid":{"rendered":"https:\/\/www.franklincovey.de\/?page_id=32600"},"modified":"2023-11-28T12:47:39","modified_gmt":"2023-11-28T12:47:39","slug":"helping-clients-succeedengage-customers","status":"publish","type":"page","link":"https:\/\/www.franklincovey.de\/en\/solutions\/helping-clients-succeedengage-customers\/","title":{"rendered":"Helping Clients Succeed\u00ae:Engage Customers"},"content":{"rendered":"\n<section class=\"block block-cta-hero \">\n\t<div class=\"uk-flex uk-justify-sb\">\n\t\t<div class=\"hero-content\">\n\t\t\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"linked\">Courses<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"separator\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.franklincovey.de\/en\/solutions\/helping-clients-succeed-strikingly-different-selling\/\" alt=\"Helping Clients Succeed\u00ae\">Helping Clients Succeed<sup>&reg;<\/sup><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h1>Engage Customers<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-courses\">\n\t\t\t\t\t<div class=\"uk-flex\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.franklincovey.de\/en\/solutions\/helping-clients-succeedstrikingly-different-sales-leadership\/\"><span class=\"cta-arrow reverse\"><\/span> Strikingly Different Sales Leadership<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.franklincovey.de\/en\/helping-clients-succeed-advance-decisions\/\">Advance Decisions <span class=\"cta-arrow\"><\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"hero-image\">\n\t\t\t<img \n\t\t\t\tsrc=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                \t\t\t\tdata-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2023\/11\/hcs_783x830-700x742-1.jpg\"\n\t\t\t\talt=\"\"\n                \t\t\t\twidth=\"430\" height=\"435\"\n\t\t\t\tclass=\"image-main lazy\">\n\t\t<\/div>\n\t<\/div>\n\t<span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_8f10b3e278ef3423ebf899ae7d9bc8aa\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2><h2><span class=\"TextRun SCXW81710417 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81710417 BCX0\">Stand out to your customers\u00a0<\/span><\/span><span class=\"TrackedChange SCXW81710417 BCX0\"><span class=\"TextRun SCXW81710417 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81710417 BCX0\">by being more relevant, distinct, and memorable than the\u00a0<\/span><\/span><\/span><span class=\"TextRun SCXW81710417 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81710417 BCX0\">competition<\/span><\/span><span class=\"TrackedChange SCXW81710417 BCX0\"><span class=\"TextRun SCXW81710417 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81710417 BCX0\">.<\/span><\/span><\/span><\/h2>\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p><span class=\"TextRun SCXW202673022 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202673022 BCX0\">Salespeople who routinely stand out from their competition and are seen as trusted advisors, have more opportunities in their pipeline, and win more deals.\u00a0<\/span><\/span><em><span class=\"TrackedChange SCXW202673022 BCX0\"><span class=\"TextRun MacChromeBold SCXW202673022 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202673022 BCX0\">Helping Clients Succeed<\/span><\/span><\/span><span class=\"TrackedChange SCXW202673022 BCX0\"><span class=\"TextRun MacChromeBold SCXW202673022 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202673022 BCX0\">: Engage Customers<\/span><\/span><\/span><\/em>\u00a0<span class=\"TextRun SCXW202673022 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202673022 BCX0\">prepares salespeople to engage their customers by being more relevant, distinct, and memorable than the competition.<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW202673022 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202673022 BCX0\">They will learn how to craft stories that open doors, engage customers in a way that makes every conversation effective, and motivate customers to act<\/span><span class=\"NormalTextRun SCXW202673022 BCX0\">.\u00a0\u00a0<\/span><\/span><\/p>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-video-player\">\n    <div class=\"uk-flex\">\n        <div class=\"player-text-container\">\n            <div class=\"player-text\">\n                                <h3><strong>Course Introduction:<\/strong><\/h3>\n<p><em>Helping Clients Succeed: Engage Customers<\/em><\/p>\n                            <\/div>\n            <div class=\"player-buttons\">\n                            <\/div>\n        <\/div>\n                        <div class=\"player-video\">\n                    <iframe\n                        title=\"Course Introduction:\nHelping Clients Succeed: Engage Customers\n\"\n                        src=\"https:\/\/players.brightcove.net\/1302165881001\/x3P9v0DEc_default\/index.html?videoId=6336764276112\" allowfullscreen=\"\" allow=\"encrypted-media\"><\/iframe>\n                <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-lead-gen\">\n        <div class=\"uk-child-width-1-2@m uk-child-width-1-2@s uk-grid-match\" data-uk-grid data-uk-height-match=\"target : .title\">\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-light-blue \">\n                                            <p class=\"gen-category\">Free Tool<\/p>\n                        <div class=\"title\">Sales Prioritization Tool  <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Focus your efforts on the leads with the highest likelihood to result in closed business.<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/online.flippingbook.com\/view\/224875610\/\" class=\"btn btn-white\" target=\"_blank\" alt=\"Download \">Download <\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n                    \n            <div>\n                <div class=\"inner-container\">\n                                            <div class=\"gen-inner bg-color-purple \">\n                                            <p class=\"gen-category\">Register for an Event<\/p>\n                        <div class=\"title\">Stand Out and Drive Growth in Unpredictable Times <div class=\"carret\"><\/div><\/div>\n                                                <div class=\"gen-text\">\n                            <p>Explore how to unleash and focus the collective energy of your organisation to achieve consistent, predictable growth.<\/p>\n                        <\/div>\n                                                                            <div class=\"gen-buttons\">\n                                                                    <a href=\"https:\/\/www.franklincovey.de\/de\/events\/stand-out-and-drive-growth-in-unpredictable-times\/\" class=\"btn btn-white\" target=\"_blank\" alt=\"Register Now\">Register Now<\/a>\n                                                            <\/div>\n                                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-intro-text headings-left\" data-id=\"block_3c8fb1ca9330fcf3f4d3d1b8828dccce\">\n        <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"intro-headings\">\n            <h2>Course Details\n<\/h2>\n        <\/div>\n        <div class=\"intro-text\">\n                            <p><span data-contrast=\"auto\"><em>Helping Clients Succeed<\/em>\u00a0engages leaders and their teams in learning spaced over time through weekly learning and application. Each track includes multiple learning modalities, reinforcement microlearning, and powerful sales tools built within the flow of work.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Objectives:\u00a0<\/strong><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Capture the customer\u2019s attention and create a value proposition that aligns with their needs.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Create high-quality call plans that address the customer\u2019s needs.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Craft messages that differentiate your company in a highly competitive marketplace.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Calibri&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">Prioritize and optimize accounts and opportunities.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n            \n                    <\/div>\n    <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-step-blocks\">\n    <div class=\"uk-child-width-1-2@s  uk-grid-match uk-grid-medium\" data-uk-grid>\n                            <div>\n                <div class=\"step-inner\">\n                    <div class=\"uk-flex\">\n                        <div class=\"step-number\">\n                            <span>1<\/span>\n                        <\/div>\n                        <div class=\"step-content\">\n                            <div class=\"step-title\">Helping Clients Succeed\u00ae: Strikingly Different Sales Leadership<\/div>\n                            <p><span class=\"NormalTextRun SCXW205538135 BCX0\">Equips leaders to inspire, coach, and develop team members to higher performa<\/span><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW205538135 BCX0\">nce.<\/span><\/p>\n                                                            <a href=\"https:\/\/www.franklincovey.de\/en\/solutions\/helping-clients-succeedstrikingly-different-sales-leadership\/\" class=\"btn btn-white\">Learn More<\/a>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div>\n                <div class=\"step-inner\">\n                    <div class=\"uk-flex\">\n                        <div class=\"step-number\">\n                            <span>2<\/span>\n                        <\/div>\n                        <div class=\"step-content\">\n                            <div class=\"step-title\">Helping Clients Succeed\u00ae: Engage Customers<\/div>\n                            <p>Prepares salespeople to be more relevant, distinct, and memorable than the competition.<\/p>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div>\n                <div class=\"step-inner\">\n                    <div class=\"uk-flex\">\n                        <div class=\"step-number\">\n                            <span>3<\/span>\n                        <\/div>\n                        <div class=\"step-content\">\n                            <div class=\"step-title\">Helping Clients Succeed\u00ae: Advance Decisions<\/div>\n                            <p>Empowers salespeople to lead customers through their buying journey with high-trust and credibility.<\/p>\n                                                            <a href=\"https:\/\/www.franklincovey.de\/en\/helping-clients-succeed-advance-decisions\/\" class=\"btn btn-white\">Learn More<\/a>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div>\n                <div class=\"step-inner\">\n                    <div class=\"uk-flex\">\n                        <div class=\"step-number\">\n                            <span>4<\/span>\n                        <\/div>\n                        <div class=\"step-content\">\n                            <div class=\"step-title\">Helping Clients Succeed\u00ae: Negotiate Win-Win<\/div>\n                            <p>Prepares salespeople to drive a win-win result, leading to higher margins and satisfied customers.<\/p>\n                                                            <a href=\"https:\/\/www.franklincovey.de\/en\/helping-clients-succeed-negotiate-win-win\/\" class=\"btn btn-white\">Learn More<\/a>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-how-to-experience\">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"headings\">\n            <div class=\"title\">How to Experience FranklinCovey Content<\/div>\n                            <p class=\"subtitle\">\n                    This course is included in the FranklinCovey All Access Pass<sup>&reg;<\/sup>. This pass provides your organization unlimited access to all of our content, whenever and wherever you need it.                 <\/p>\n                            <div class=\"cta-container\">\n                    <a class=\"btn btn-primary\"\n                        alt=\"Learn More\"\n                        href=\"https:\/\/www.franklincovey.de\/de\/all-access-pass\/\"\n                        target=\"_self\">Learn More<\/a>\n                <\/div>\n                    <\/div>\n        <div class=\"image-container\">\n            <img decoding=\"async\"\n                src=\"https:\/\/www.franklincovey.de\/wp-content\/themes\/franklincovey\/img\/blank.gif\"\n                data-src=\"https:\/\/www.franklincovey.de\/wp-content\/uploads\/sites\/7\/2023\/11\/man-in-glasses-and-fake-earbuds-entranced-by-screen-700x280.jpg\"\n                alt=\"\"\n                class=\"bw-to-color lazy\" \/>\n        <\/div>\n    <\/div>\n    <div class=\"uk-grid-small uk-child-width-1-2@m uk-child-width-1-3@l experiences\" data-uk-grid>\n                        <div class=\"experience\">\n                            <div class=\"lower-title\">Live-Online<\/div>\n                <p>Dynamic education and development, available online from any location.<\/p>\n                            <\/div>\n                                    <div class=\"experience\">\n                            <div class=\"lower-title\">In-Person<\/div>\n                <p>Expert education and development delivered face-to-face.<\/p>\n                            <\/div>\n                                    <div class=\"experience\">\n                            <div class=\"lower-title\">On Demand<\/div>\n                <p>Content available to your people anywhere, any time.<\/p>\n                            <\/div>\n                        <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n\n<section class=\"block block-colorful-link-farm\">\n    <div class=\"link-farm-inner\">\n        <h2>Resources<\/h2>\n                        <div class=\"farm-links\">\n            <div class=\"farm-grid\" style=\"grid-template-columns: repeat(3, 1fr);\">\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"https:\/\/www.franklincovey.de\/de\/ressourcenzentrum\/\" target=\"_self\">Resource Center<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"https:\/\/msb.franklincovey.com\/\" target=\"_blank\">Mission Statement Builder<\/a>\n                                            <\/div>\n                <\/div>\n                            <div>\n                    <div class=\"farm-link  color-\">\n                                                    <a href=\"https:\/\/www.franklincovey.de\/de\/blog\/\" target=\"_self\">FranklinCovey Blog<\/a>\n                                            <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n            <\/div>\n    <span class=\"animated-line\"><\/span>\n<\/section>\n\n<section class=\"block block-full-width-form \">\n    <div class=\"uk-flex uk-justify-sb\">\n        <div class=\"fw-intro\">\n                                        <div class=\"title\">Engage with us. 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value='' class='medium'    placeholder='Full Name' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_20_4\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_20_4'>Organisation<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_20_4' type='text' value='' class='medium'    placeholder='Organisation' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_20_5\" class=\"gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_20_5'>Work 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