Gwinnett Medical Center

In the midst of building a new addition to their hospital, Gwinnett Medical Center was determined to raise patient satisfaction scores concurrently. Watch their journey as their staff identifies objectives, outlines strategy, and maintains the focus to carry it out.

Does their story sound familiar?

Do you see a need for improvement within your organization? Here are some questions that might help:

•  Where are the gaps in our organization?

•  What are our strengths?

•  How do we want our organization to improve?

•  When should we see the improvements happen?

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