Who We Are
We specialize in performance improvement. We help organizations and individuals achieve results that require a change in human behavior. Our expertise is in seven areas: leadership, execution, productivity, trust, sales performance, customer loyalty and education. Franklin Covey clients have included 90 percent of the Fortune 100, more than 75 percent of the Fortune 500, thousands of small and mid-sized businesses, as well as numerous government entities and educational institutions.
In 1984, the first Franklin Day Planner was produced, followed by a popular time management workshop. New designs and formats are created continually, and the FranklinCovey Planning System is now used by more than 15 million people worldwide.
In 1989, The 7 Habits of Highly Effective People by Stephen R. Covey was published, and training and consulting based on its concepts were developed. The book has become one of the top-selling business books of all time. Franklin Quest and Covey Leadership Center announced their intent to merge January 22, 1997. The new company, FranklinCovey, was finalized on May 30 of that year.
Robert A. Whitman
Chairman and Chief Executive OfficerLearn more
Robert A. Whitman is Chairman of the Board of Directors and Chief Executive Officer of FranklinCovey (NYSE: FC). Prior to accepting the role of Chairman and CEO, Mr. Whitman served as an outside director on FranklinCovey’s board.
Prior to joining FranklinCovey, Whitman served as President and Co-Chief Executive Officer of the Hampstead Group, LLC, a private equity investment firm based in Dallas, Texas, from 1992 to 2000. The Hampstead Group made significant investments in companies in the hotel, retirement housing, restaurant, and theme park industries with the goal of helping these companies achieve significant growth. Hampstead helped to build up Wyndham Hotels and Resorts (NYSE); Felcor Lodging Trust (NYSE); Forum Group Inc. (previously AMEX, sold to Marriott International); and a number of other public and private companies. Mr. Whitman served on the board of directors of these companies and also served as Chairman and acting Chief Executive Officer of Forum Group Inc.
Prior to that time, Mr. Whitman was Managing Partner and member of both the Board of Directors and Executive Committee for the Trammell Crow Group. While at Trammell Crow he served as Co-Managing Partner and Co-Chief Executive Officer of Trammell Crow Interests (hotel development; management: hospitals and medical operations: international development, etc.); Chief Financial Officer of the Trammell Crow Group and the Trammell Crow Company; Managing Partner and Chief Executive Officer of Trammell Crow Ventures (pension fund investment real estate related businesses).
He graduated with honors from the University of Utah in 1976 with a B.A. in Finance and received his Masters of Business Administration from Harvard University in 1978. An avid mountaineer, rock climber and ice climber, Whitman has completed numerous climbs throughout the Rocky Mountains and the Alps. He is also an experienced triathlete who has competed in and completed the Hawaii Ironman World Triathlon Championship race twelve times. Bob and his wife Wendy Warner Whitman are the parents of two children and grandparents of six.
Stephen D. Young
Chief Financial OfficerLearn more
Stephen Young is Chief Financial Officer of FranklinCovey. Stephen joined FranklinCovey as Executive Vice President of Finance. He was appointed Chief Accounting Officer and Controller in January 2001, Chief Financial Officer in November 2002 and Corporate Secretary in March 2005.
Prior to joining the company he served as Senior Vice-President of Finance, Chief Financial Officer and Director of International operations for Weider Nutrition for seven years. Stephen has 25 years of accounting and management experience. He is a CPA and holds a Bachelor of Science degree from Brigham Young University.
Executive VP Global Solutions and PartnershipsLearn more
Sean Covey is Executive Vice President of Global Solutions and Partnerships for FranklinCovey. Sean has led the development of most of FranklinCovey’s organizational offerings, including: Focus, Leadership, The 4 Disciplines of Execution, The Leader in Me, and The 7 Habits of Highly Effective People. Sean oversees all of Franklin Covey’s International partnerships which cover over 140 countries.
Sean is also FranklinCovey’s Education Practice Leader and is devoted to transforming education around the globe through bringing leadership principles and skills to as many kids, educators, and schools as possible.
He is a New York Times best selling author and has written several books, including The 6 Most Important Decisions You’ll Ever Make, The 7 Habits of Happy Kids, and The 7 Habits of Highly Effective Teens, which has been translated into 20 languages and sold over 4 million copies worldwide.
He is a seasoned speaker to kids, teens, and adults and has appeared on numerous radio and TV shows.
Sean graduated with honors from BYU with a Bachelor’s degree in English and later earned his MBA from Harvard Business School. As the starting quarterback for BYU, he led his team to two bowl games and was twice selected as the ESPN Most Valuable Player of the Game.
Born in Belfast Ireland, Sean’s favorite activities include going to movies, working out, hanging out with his kids, riding his dirt bike, and writing poor poetry. Sean and his wife Rebecca live with their children in the Rocky Mountains.
Executive Vice President, Chief People OfficerLearn more
Todd Davis is the author of FranklinCovey’s upcoming book, Get Better: 15 Proven Practices to Build Effective Relationships at Work, available for pre-order May 9, 2017, and to be released on November 7, 2017. He is also a co-author of Talent Unleashed: 3 Leadership Conversations to Ignite the Unlimited Potential in People.
Davis has over 30 years of experience in human resources, talent development, executive recruiting, sales, and marketing. He has been with FranklinCovey for over 20 years, and currently serves as chief people officer and executive vice president. He is responsible for FranklinCovey’s global talent development in over 40 offices in 160 countries.
As the former director of FranklinCovey’s Innovations Group, Todd led the development of many of FranklinCovey’s core offerings containing the company’s world-renowned content, and he continues to contribute to the development of new offerings. Davis has also served as FranklinCovey’s director of recruitment and led a team responsible for attracting, hiring, and retaining top talent for the company, which included over 3,500 employees.
For over 25 years, Davis has delivered numerous keynote addresses and speeches at top industry conferences, associations, corporate events, and for FranklinCovey clients, many of which are Fortune® 100 and 500 companies. His topics include leadership, personal and interpersonal effectiveness, employee engagement, talent management, change management, and building winning cultures.
Davis has served on the Board of Directors for HR.com and is a member of the Association for Talent Development (ATD) and the Society for Human Resource Management (SHRM).
Davis also served as FranklinCovey’s director of recruitment for several years, where he led a team responsible for attracting, hiring, and retaining top talent for the organization, which included more than 3,500 employees.
For more than 25 years, Davis has been entertaining and inspiring people throughout the world, with his deep understanding of leadership, employee engagement and talent management. He has delivered numerous keynote addresses and speeches at top industry conferences and associations, at annual corporate events, and for FranklinCovey clients, many of which are Fortune® 100 and 500 companies. His topics include leadership, personal and interpersonal effectiveness, employee engagement, talent management, culture, and change management.
Prior to FranklinCovey, Davis worked in the medical industry for a decade, recruiting physicians and medical executives, as well as marketing physician services to hospitals and clients throughout the U.S.
He has served on the Board of Directors for HR.com and is a member of the Association for Talent Development (ATD) and the Society for Human Resource Management.
President, Enterprise DivisionLearn more
Paul Walker serves as President, Enterprise Division at FranklinCovey. In this role, Paul leads FranklinCovey’s global efforts partnering with client organizations to drive significant performance improvement.
Paul began his career with FranklinCovey in 2000. He spent the majority of his tenure in Chicago where he served in various roles including Inside Business Partner, Client Partner, Managing Director, and General Manager. While serving as General Manager of the North American Central Region, Paul also spent two years leading the company’s operation in the United Kingdom, splitting his time between Chicago and London.
In the Fall of 2015, Paul and his wife Melissa, along with their four children, relocated to the Salt Lake City Area where Paul served as Executive Vice President, Global Sales and Delivery until November 2017 when he assumed his current role.
Paul graduated with a Bachelor of Arts in Communications from Brigham Young University, where he also had the opportunity to play on the University Men’s Golf team.
Executive Vice President, Chief Marketing OfficerLearn more
Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.
Prior to his appointment as Vice President of Business Development and Marketing, Scott served as the General Manager of the Central Region, based in Chicago. Scott originally joined Covey Leadership Center in 1996 as a Client Partner with the Education Division.
Scott started his professional career with the Disney Development Company, the real-estate development division of The Walt Disney Company in 1992. As a research coordinator he identified trends and industry best practices in community development, education, healthcare, architectural design and technology. Scott received a B.A. in Organizational Communication from Rollins College in 1996.
Executive Vice President, OperationsLearn more
Colleen Dom is Executive Vice President of Operations for FranklinCovey. Colleen began her career with the company in 1985 and served as the first “Client Service Coordinator,” providing service and seminar support for some of the very first clients.
Prior to her appointment as Executive Vice President, Colleen served as Vice President of Domestic Operations since 1997 where she had responsibility for North American operations, including client support, supply chain, and feedback operations. During her time at FranklinCovey, Colleen has been instrumental in creating and implementing systems and processes that have supported strategic objectives. She has more than 30 years of experience in client services, sales support, operations, management, and supply chain.
Colleen has been responsible for numerous key assignments that have enhanced client support, optimized operations, and built capabilities for future growth. Prior to joining the Company, Colleen worked in retail management and in the financial investment industry.
Divisional Chief Financial OfficerLearn more
Scott Sumsion is Divisional Chief Financial Officer, Vice President of Global Accounting and Organizational Solutions Business Unit for FranklinCovey. Scott joined FranklinCovey in 2004 as the Controller of the Consumer Solutions Business Unit. Later Scott transferred to the Organizational Solutions Business Unit where he was later appointed to be the Divisional Chief Financial Officer.
Prior to joining FranklinCovey, Scott was an Assurance Manager at KPMG where he specialized in publically traded companies. Scott has over ten years of accounting and management experience. He is a CPA and holds of Bachelor of Science degree from Brigham Young University and has his MBA from the University of Utah.
Vice President, AquisitionsLearn more
Boyd Roberts is Vice President of Acquisitions. He joined FranklinCovey in October 2008 as the Director of Finance and Operations of Government Services. In July 2009, Boyd moved into the role of Corporate Director of Finance. He then worked as Vice President, Global Finance from May 2011 to October 2015 prior serving in his current role.
Before joining FranklinCovey, he worked as an Audit Manager for Deloitte & Touche, LLP and as a Financial Analyst on the Mergers and Acquisition team at John Deere. Boyd received both his Master of Accountancy and Bachelor of Science degrees from Brigham Young University and is licensed as a Certified Public Accountant.
Corporate Controller, Central Services, FinanceLearn more
Derek Hatch is Corporate Controller of Central Services Finance for FranklinCovey. Derek joined FranklinCovey as Assistant Controller in August 1996 and was named Corporate Controller in September 2003. Prior to joining Franklin Covey, he served as Director of Financial Reporting at Marker International and as a Senior Accountant with Deloitte & Touche, LLP in Salt Lake City, Utah.
He has over 17 years of experience in accounting and financial reporting. Derek is a licensed CPA in the state of Utah and received his Master of Accountancy and Bachelor of Science (Accounting) Degrees from Brigham Young University in Provo, Utah in 1991.
Executive Vice President, InnovationsLearn more
Adam Merrill is Executive Vice President of Innovations for FranklinCovey, where he leads a group of incredibly talented people in developing award-winning products, technologies and customer-facing platforms that help individuals and organizations become dramatically more productive.
In his 28 years with the organization, he has held numerous roles, but his first love is content and product creation, where he constantly strives to capture powerful principles of human effectiveness in ways that both inspire and enable people to be more effective. In his role, he has been deeply involved in leading and developing the majority of FranklinCovey’s industry-leading content offerings and has produced or co-produced over 130 videos, winning over 50 creative awards including, CINE Awards, Telly Awards, Communicator Awards, and Summit Creative Awards. He loves the creative process and the talented people that are drawn to creating content that makes a positive impact on people and organizations. Adam also loves to apply emerging technologies in ways that help people learn and work more effectively to get greater results.
Adam is co-author of the bestselling book The 5 Choices: The Path to Extraordinary Productivity which was a Wall Street Journal best-seller and has been translated into 18 languages. He earned a Bachelor of Arts, Magna Cum Laude, in Philosophy from Brigham Young University and a Masters of Business Administration in International Management, with Distinction, from the Thunderbird School of Global Management. He enjoys the outdoors, fitness and is active in family and community service.
Curtis A. Bateman
General Manager, FranklinCovey UK and IrelandLearn more
Curtis Bateman joined FranklinCovey in 2014. Previously he worked as CEO of Red Tree Leadership, where he co-authored, [email protected] and co-created the Change Model, Change Element and [email protected] training programmes.
Curtis brings 25 years’ experience in the training industry as a presenter, content developer, coach, consultant, sales leader and business leader to FranklinCovey. He spent 10 years in the software industry selling to multi-national clients and running the corporation’s foreign operations based in Europe.
Curtis’ expertise lies in building strategies, systems, and structure which facilitate continuous business growth.
Curtis enjoys spending time with his family in their new home in the UK.
A Letter From Our CEO
THE CHALLENGE OF GREATNESS
“Good” may be good enough for some. But most of us want more than that. Something inside us makes us want to be better than good. We want to be part of a team whose members, even years later, will be remembered for what they accomplished. We want to go for greatness! At FranklinCovey, our passion and mission is to enable greatness in people and organizations everywhere. And, we have studied the topic of great performance at perhaps an unprecedented level.
We have been privileged to work with thousands of organizations striving to achieve it. We have gone deep inside the operations of more than 500 of these organizations, examined and synthesized the data from more than 225,000 survey respondents, and worked with and analyzed more than 2,000 work teams. We wanted to understand what constitutes great performance, what gets in the way of it, what conditions are necessary for it, and what a leader’s role is in achieving it.
As a result, we have learned a lot about the topic of organizational greatness and what does and doesn’t matter in getting there. For example:
The “strategic hand” dealt to great performers was not materially different from that dealt to good performers. Great performers simply did more with the hand they were dealt.
There are pockets of great performance in every organization, and the great performers didn’t typically have more basic know-how than good performers. Great performers were simply much more successful at institutionalizing what they did know. They were better at execution; better at reducing inconsistency and getting the middle 60 percent of their operations their core performers to operate at levels much closer to that of their top performers.
WHAT IS GREATNESS
While absolute financial or operating performance is often the only “measure of greatness” people look at, our research shows that great organizations always produce four key “outcomes.” These four outcomes produced by great performers are:
Sustained superior performance. They succeed financially, or operationally, in both the short and long term and not just on an absolute basis, but relative to their market potential or the hand they’re dealt.
Intensely loyal customers. They earn not only the “satisfaction” of their customers, but their true loyalty.
Highly engaged and loyal employees. The people who work at great organizations are more than satisfied they are energized and passionate about what they do.
Distinctive contribution. They do more than “business as usual” they fulfill a unique mission that sets them apart from the crowd.
These four outcomes are measurable, unmistakable, and attainable by any organization.
THE REWARDS OF GREATNESS
Are 50 percent more profitable than their peers.
Grow more than twice as fast as their peers.
Win the loyalty of all stakeholders, which makes it easier to continue to win in the future.
Beyond these rewards, there is something deeper and meaningful: the reward that comes only to those who have truly paid the price to excel.
Chairman and Chief Executive Officer, FranklinCovey
Our Foundational Beliefs
- People are inherently capable, aspire to greatness, and have the power to choose.
- Principles are timeless and universal, and are the foundation for lasting effectiveness.
- Leadership is a choice, built inside out on a foundation of character.
- Great leaders unleash the collective talent and passion of people toward the right goal.
- Habits of effectiveness come only from the committed use of integrated processes and tools.
- Sustained superior performance requires the P/PC Balance a focus on achieving results and on building capability.
Press and Media
For general press inquiries or for an interview with a FranklinCovey representative, please contact Debra Lund at her email below. If you are a member of the press and on deadline, you may contact either Debra Lund (U.S.) or Travis Rust, whose contact information is also below.
Public Relations Contacts:
U.S. – Debra S. Lund
Global Director, Corporate Public Relations
2200 West Parkway Blvd.
Salt Lake City, Utah 84119
UK – Michelle Tompkinson
FranklinCovey Europe Ltd
19 George Street
Office: +44 (0) 1295 274100