Privacy Policy

Responsible body in terms of data protection laws is:

FranklinCovey Germany GmbH
Friedenheimer Brücker 20
80639 München
Telephone: +49 (0)89 45 21 48 – 0
Email address: privacy@franklincoveyeurope.com

 

Your legal rights

You can exercise the following rights at any time. Please contact our data protection officer, which contact details you can find at the bottom. Please note, these rights are subject to certain exceptions and exclusions and we may not be able to comply, in full, with any request you make. In such circumstances we will explain to you.

– Information about your stored data and their processing (Art. 15 GDPR)
– Correction of incorrect personal data (Art. 16 GDPR)
– Erasure of your stored data (Art. 17 GDPR)
– Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR)
– Objection to the processing of your data by us (Art. 21 GDPR)
– Data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR)

If you have given us your consent, you can revoke it at any time with future effect.

You have the right to make a complaint at any time to the Supervisory authority. This can be the responsible supervisory authority of the state of your residence or the supervisory authority responsible for us. A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
We would, however, appreciate the chance to deal with your concerns before you approach the Supervisory authority so please contact us in the first instance.

 

Your right to object

At any time you have the right, for reasons that arise from your particular situation, to object against the processing of your personal data, which is based on Art. 6 Para. 1 lit. f GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you file an objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

 

Collecting general information when visiting our website

Type and purpose of processing:
When you access our website and if you do not register or provide information, it will automatically collect information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and others. This information does not allow conclusions about your person.

They are processed in particular for the following purposes:
• ensuring a hassle-free connection of the website
• ensuring a smooth use of our website
• evaluation of system security and stability as well
• for further administrative purposes

We do not use your information to draw conclusions about you. This Information may be evaluated statistically by us to optimize our website and the underlying technology.

Legal basis:
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.

Receiver:
The recipient of the data may be technical service providers who work for the operation and maintenance of our website as a processor.

Storage time:
We save server log files for a maximum of 60 days.

Provision required or mandatory:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. Additionally, individual services may not be available or limited. For this reason, a contradiction is excluded.

 

Cookies

Type and purpose of processing:
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser in use, operating system and your connection to the Internet.

Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.

In no case will the collected data be passed on to third parties nor a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

As far as these cookies (also) concern personal data, we will inform you in the following sections. You can use your browser settings to delete individual cookies or the entire cookie portfolio. You will also receive information and instructions on how to delete or block these cookies in advance. Depending on the provider of your browser, you will find the necessary information under the following links:
• Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectlocale=de&redirectslug=cookies-loeschen-daten-von-websites-entfernen
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
• Opera: http://www.opera.com/help
• Safari: https://support.apple.com/kb/PH17191?locale=en_US&viewlocale=en_US

Storage duration and used cookies:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

Name Purpose Expiration
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

 

2 years
_gat Used by Google Analytics to limit the request rate

 

1 day
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

 

1 day
collect Used to send data to Google Analytics about the device and visitor behavior. Captures the visitor across devices and marketing channels.

 

Session
pll_language This cookie is used to determine the preferred language of the visitor and to set the language accordingly on the website if possible.

 

1 year
GPS Registers a unique ID on mobile devices to enable tracking based on the geographic GPS location.

 

1 day
DIE Used by Google DoubleClick to register and report what the user does on the website after displaying or clicking on one of the provider’s ads, with the purpose of measuring the effectiveness of advertising and displaying targeted advertising for the user.

 

1 year
r/collect This cookie is used to send data to Google Analytics about the device and behavior of the visitor. It monitors the visitor on all devices and marketing channels.

 

Session
test_cookie Used to check whether the user’s browser supports cookies. Does not contain any identification features.

 

1 day
1P_JAR Used by Google to optimize advertising to deliver ads relevant to users, improve campaign performance reports, or to prevent a user from seeing the same ads multiple times.

 

1 month
ANID Used by Google to register and report what the user does on the website after displaying or clicking on one of the provider’s ads, with the purpose of measuring the effectiveness of advertising and displaying targeted advertising for the user.

 

1 year
APISID This DoubleClick cookie (which is owned by Google) is generally set through the site by advertising partners and used by them to build a profile of the website visitor’s interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.

 

2 years
HSID This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor’s interests and show relevant ads on other sites.

 

2 years
NID This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor’s interests and show you relevant ads on other sites.

 

2 years
SAPISID This DoubleClick cookie (which is owned by Google) is generally set through the site by advertising partners and used by them to build a profile of the website visitor’s interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.

 

2 years
SID It is used to manage session status.

 

2 years
SIDCC This cookie carries out information about how the website visitor’s uses the website and any advertising that the website visitors may have seen before visiting the said website.

 

1 year
SSID This cookie carries out information about how the website visitor’s uses the website and any advertising that the website visitors may have seen before visiting the said website.

 

1 year
__Secure-3PAPISID Used by Google to create a profile of the interests of website visitors and to display relevant and personalized ads.

 

2 years
__Secure-3PSID Used by Google to create a profile of the interests of website visitors and to display relevant and personalized ads.

 

2 years
__Secure-APISID Used by Google to create a profile of the interests of website visitors and to display relevant and personalized ads.

 

3 months
__Secure-HSID Is used by Google for security reasons to store digitally signed and encrypted records of a website visitor’s Google account ID and the last login time, which enables Google to authenticate users, prevent fraudulent use of login information and protect user data from unauthorized persons . This can also be used for targeting purposes to display relevant and personalized ad content.

 

3 months
__Secure-SSID Used by Google to store information about how the website visitor uses the website and what advertisements they may have seen before visiting this website. It also adjusts advertising on Google resources by storing recent searches, previous interactions with an advertiser’s ads or search results, and visits to an advertiser’s website.

 

3 months
DV Used by Google to create a profile of the interests of website visitors and to display relevant and personalized ads. Collects information in anonymous form and is also used to make end-user distinctions.

 

10 minutes
UULE Used by Google to store information about how the end user uses the website. This information is used to improve the website by storing the number of visitors to the website from whom visitors came to the website and the pages they visited.

 

cookiebar hide or show “Accept cookie” message

 

wp-settings-time-1 Time at which wp-settings-1 was set.

 

1 year
wp-settings-1 Used to keep the user’s wp-admin settings.

 

1 year
VISITOR_INFO1_LIVE Tries to estimate user bandwidth on pages with built-in YouTube videos.

 

179 days
YSC Registers a unique ID to keep statistics of YouTube videos the user has seen.

 

Session
yt-remote-cast-installed Saves the user settings when calling up a YouTube video integrated on other websites

 

Session
yt-remote-connected-devices Saves the user settings when calling up a YouTube video integrated on other websites

 

Persistent
yt-remote-device-id Saves the user settings when calling up a YouTube video integrated on other websites

 

Persistent
yt-remote-fast-check-period Saves the user settings when calling up a YouTube video integrated on other websites

 

Session
yt-remote-session-app Saves the user settings when calling up a YouTube video integrated on other websites

 

Session
yt-remote-session-name Saves the user settings when calling up a YouTube video integrated on other websites

 

Session

Contact form & other integrated forms (“forms”)

Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication, for event invitations, webinars and downloads that you request. Depending on the form, you must provide us with a valid e-mail address, your name, your company and your request. This is used to assign the request and then answer it. The specification of further data is optional.

Legal basis:
The processing of the data entered into the contact form takes place on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

With the forms we want to make it easier for you to contact and provide content. Your information will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to inquire about an offer, the processing of the data for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR) is carried out.

Storage time:
The data will be deleted no later than 8 months after processing the request.

If there is a contractual relationship, we are subject to the statutory retention periods according to Commercial Law and delete your data after these deadlines.

Provision required or mandatory:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your e-mail address, your company name and the reason for the request.

 

Use of Google Analytics

Type and purpose of processing:
This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereafter: “Google”). Google Analytics uses so-called “cookies”. This are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided to Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided.

Legal basis:
The processing of the data takes place on the basis of a legitimate interest (Art. 6 para. 1 lit. a GDPR).

Receiver:
The recipient of the data is Google as a processor. For this we have with Google completed the corresponding Data Processing Agreement.

Storage time:
The data will be deleted as soon as it is no longer required for our recording purposes. But at the latest after 14 months.

Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework. We also have standard privacy clauses with Google for the use of Google Analytics.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent.

Withdrawal of consent:
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest possible extent. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data from Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics. (http://tools.google.com/dlpage/gaoptout?hl=de)

Profiling:
With the help of the tracking tool Google Analytics, the behaviour of the visitors of the website can be evaluated and the interests analysed. For this we create a pseudonymous user profile.

 

Embedded YouTube videos

Type and purpose of processing:
On some of our websites, we embed YouTube videos. The respective plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). When you visit a page with the YouTube plug-in, it will connect to YouTube’s servers. It tells YouTube which pages you visit. If you are logged in to your YouTube account, YouTube may personally associate your browsing behaviour with you. This can be prevented by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour.

For more information on the purpose and scope of the data collection and its processing by YouTube, please refer to the privacy statements of the provider. It will also provide you with more information about your rights and preferences for privacy (https://policies.google.com/privacy). Google processes your data in the US and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US Framework

Legal basis:
The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

Receiver:
The YouTube invocation automatically triggers a connection to Google.

Duration of storage and revocation of consent:
It is beyond our knowledge and our influence what storage period your personal data are subject to the provider.

For more information about data protection at “YouTube”, please see the provider’s privacy policy at: https://www.google.com/intl/en/policies/privacy/

Third country transfer:
Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Profiling:
With the help of the service, the behaviour of visitors to the website can be evaluated and interests analysed.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

 

Vimeo

Type and purpose of processing:
We use Vimeo to play videos. If you click on the link to e.g. a keynote, you will be redirected to a video from Vimeo. As soon as the page containing a video is called up, user data is transmitted to Vimeo.

Further information on the purpose and scope of data collection and processing by Vimeo can be found in the provider’s data protection declaration. You will also receive further information on your rights and preferences for data protection (https://vimeo.com/privacy#data_we_collect_about_you).

Legal basis:
The legal basis for the integration of Vimeo is your consent (Art. 6 Para. 1 a GDPR).

Third country transfer:
Vimeo processes your data in the US and is subject to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Profiling:
With the help of the service, the behaviour of visitors to the website can be evaluated and interests analysed.

Withdrawal of consent:
It is beyond our knowledge and our influence what storage period your personal data are subject to the provider.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this can lead to functional restrictions on the website.

 

Podcast Podigee

Type and purpose of processing:
We use Podcast Podigee as a hosting provider to play podcasts. If you click on the link to a podcast, you are playing an audio recording which is embedded in our website via Podcast Podigee.

Further information on the purpose and scope of data collection and its processing by Podcast Podigee can be found in the provider’s data protection declaration. You will also receive further information on your rights and preferences for data protection (https://www.podigee.com/de/about/privacy).

Legal basis:
The legal basis for the integration of Podcast Podigee is Art. 6 Para. 1 lit. a GDPR.

Receiver:
The recipient of the data is Podcast Podigee as a processor. We have concluded the corresponding data processing agreement with Podcast Podigee.

Duration of storage and revocation of consent:
Your data will be saved in accordance with the statutory retention periods.

Provision required or mandatory:
The provision of your personal data is voluntary. If you prevent access, this will lead to functional restrictions of the service.

 

Use of Google reCAPTCHA

Type and purpose of processing:
This website uses Google reCAPTCHA. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). ReCAPTCHA protects the website from spam software and misuse by non-human visitors. This service is integrated on the pages on which forms can be filled out.

Legal basis:
Processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in protecting our websites from abusive automated spying and from SPAM.

Receiver:
The recipient of the data is Google.

Profiling:
With the help of the service, the behaviour of visitors to the website can be evaluated and interests analysed.

Third country transfer:
Google processes your data in the US and is subject to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent.

Withdrawal of consent:
If you want no data about you and your behaviour to be transmitted to Google, you must log out of Google completely and delete all Google cookies before visiting our website or using the reCAPTCHA software. Basically, the data is automatically transmitted to Google as soon as you visit our website. To delete this data again, you must contact Google Support at https://support.google.com/?hl=de&tid=331592781461.

 

Targeted Advertising DoubleClick

Type and purpose of processing:
On our website we use the service Google Ad Manager (formerly: DoubleClick For Publishers), an offer from Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA) (“Google”). This platform enables the placement, control and optimization of advertisements on websites. So-called cookies are used for this, which are stored on your device.

Legal basis:
The processing of the data takes place on the basis of a legitimate interest (Art. 6 Para. 1 lit.f GDPR).

Receiver:
The recipient of the data is Google.

Profiling:
With the help of the service, the behaviour of visitors to the website can be evaluated and interests analysed.

Third country transfer:
Google processes your data in the US and is subject to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Provision required or mandatory:
The provision of your personal data is voluntary, solely on the basis of your consent.

 

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

 

Used processors

The following organizations, companies or persons were commissioned by the operator of this website to process data:
Hosting provider (A2)
Google Services (Google Analytics, Google reCAPTCHA, Google DoubleClick)
Podcast Podigee
Office 365
FC Europe Ltd.

 

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with current legal requirements or to implement changes to our services in the privacy policy, for example, when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer

If you have any questions about privacy, please email us or contact the person responsible for privacy in our organization:

Data Protection Officer of FranklinCovey Germany GmbH
c / o activeMind AG
Potsdamer Str. 3
80802 Munich
Telephone: +49 (0)89/418 560 170
Email address: franklincovey@activemind.de